Publication Scheme

Class 1 – Who we are and what we do

Practice details, information about our Practice team and our opening times are all published on our website. This information can be accessed via the About Us page.

Class 2 – What we spend and how we spend it

The Practice receives money from NHS Wales according to its contract for national General Medical Services in exchange for services provided for patients.

This information can be obtained on request in writing to the Practice Manager. The Practice manager can be contacted at Enquiries.W95062@wales.nhs.uk.

There may be circumstances where material cannot be released because it is confidential or commercial information or the appropriate officer designated for these purposes, under the Act, has taken the view that it may be prejudicial to the conduct of the Practice’s affairs.

If this is the case, we will respond to your FOI request with a formal letter acknowledging the reasons why we are unable to give you this information.

We do not wish to publish our annual salaries, but they are available on request.

Class 3 – What our priorities are and how we are doing

Working closely with our Rhondda Cluster colleagues to develop services for patients across the Rhondda.
Working towards achieving required standards within the Welsh Government QAIF (Quality and Information Framework), Access Standards, Medicines Management, Patient Safety, CGPSAT, IG toolkit and Healthier Wales.
Working with our neighbouring practice and the Health Board to continuously improve the services that are offered within St Andrews Surgery including facilities improvement and ongoing maintenance of the building.

Class 4 – How we make decisions

Management policies are formulated at regular business meetings. Decisions affecting the provision of NHS services are recorded. These are available on written request (any information which is commercially sensitive or falls under the Data Protection Act is excluded).

Written requests should be forwarded to St Andrews Surgery, 1 De Winton St, Tonypandy or by hand delivering a written request to our Reception Team for the attention of the Practice Manager. Alternatively, please contact our Reception Team on 01443 442902 if you have any queries

Class 5 – Our policies and procedures

Our policies and procedures are available on written request to the Practice Manager. The practice policies include but are not limited to:

Equality and Diversity Policy
Caldicott Policy
Call Recording Policy
CCTV Usage and Monitoring Policy
Complaints Policies and Procedures
Confidentiality Policy
Health and Safety Policy
Internal policies and procedures for staff relating to delivery of services
Policies and procedures for handling requests for information including Subject Access Requests
Policies and procedures regarding employment of staff
Zero Tolerance Policy

To request further information, please submit a written request to St Andrews Surgery or hand deliver a written request to our Reception Team for the attention of the Practice Manager. Alternatively, please contact our Reception Team on 01443 442902 if you have any queries.