Minor Injuries

The Phone First number for the Ysbyty Cwm Rhondda Minor Injuries 01443 444075. The centre is open Monday to Friday from 9am to 4.30pm.

If your injury is not serious, you can get help from the minor Injuries department , rather than going to an A&E department. This will allow A&E staff to concentrate on people with serious, life-threatening conditions and will save you a potentially long wait.

Minor Injury’s will not treat life-threatening conditions or injuries – patients should call 999 or go straight to A&E.

A minor injury is:

• A minor wound, cut or graze
• Sprains and strains
• Broken bones without deformity
• Wound infections (excluding infection following surgery)
• Minor burns and scalds
• Minor head injuries
• Insect and animal bites

A minor injury is not:

• Chest pain
• Breathing difficulties
• Major injuries
• Stomach pains
• Gynaecological problems
• Pregnancy problems
• Allergic reactions
• Overdoses
• Alcohol related problems
• Mental health problems

Wellbeing Co-ordinator

Wellbeing Coordinators help to connect people with a range of local, non-medical services and community groups. The service recognises that people’s health and wellbeing is affected by a range of social, economic and environmental factors.

What problems can they help with?

• Housing issues – homeless, risk of eviction or maintenance issues
• Financial issues – debt, benefits problems, budgeting support, benefits checks/applications
• Lonely or isolated – not seeing anyone, befriending
• Mental health – e.g. low level anxiety/depression
• Bereavement
• Domestic abuse
• Caring responsibilities
• Looking for community groups/activities
• Food Bank vouchers
• Accessing specialist services and support e.g. health conditions, education, training, volunteering and family issues.

What problems can’t they help with?

• Moderate/severe mental health issues/mental health crisis
• Patients needing medical advice or assistance.

How to access the service?

Patients can self refer by calling or emailing the Wellbeing Coordinators directly using the phone numbers or email addresses below dependent on the surgery they are registered with. A GP or other health professional can also refer a patient to the Wellbeing Coordinators.

Patients will be welcomed by the Wellbeing Coordinators and offered a telephone consultation. Face to face consultations may be offered depending on safety.

07515 166 036

You can find out more by visiting the

• Rhondda Wellbeing Coordinators Facebook page:

https://www.facebook.com/RhonddaWellbeingCoordinators

or

• Interlink’s website:

http://www.interlinkrct.org.uk/wellbeing-coordinators 

Common ailments scheme

The common ailments service offers patients access to free NHS advice and treatment for common ailments that cannot be managed by self care.

The service offers an alternative to making an appointment with the GP to discuss the following 26 conditions

The service can be used by any patient who lives in Wales or is registered to a Welsh GP practice. The patient must be able to attend the pharmacy in person.

If you are suffering with an eye conditions you should visit a local optometrist (optician) for a free NHS eye examination in the first instance. 

Sometimes the pharmacist may need to refer you to your GP or another healthcare professional if they are unable to treat your condition.

Can anyone use the service?

Patients can either be referred by their GP or other healthcare professional or can self-refer to this service. If you are unsure whether you need to use this service or see your doctor, please speak to the pharamacist for advice.

To use this service you must register with the pharmacy of your choice. You can register at any pharmacy and can choose to move to another pharmacy at any time if you need to use the service again.

What to expect

You will have a private consultation with the pharmacist in the pharmacy consultation room, this will usually take between 5 and 10 minutes.

You do not need to make an appointment but you may need to wait to see the pharmacist at busy times.

Your doctor (GP) will be sent information about the advice and treatment you have received.



 

First Contact Physiotherapy

Who is it for?

The First Contact physiotherapy service is for people aged 16 and over with musculoskeletal

conditions. Musculoskeletal conditions affect bones, muscles and joints.
 

If you are registered with a GP surgery in the Rhondda, you can access a Physiotherapist in your surgery.
 

If you book an appointment with a First Contact Physiotherapist in your surgery, you do not need to see a GP first.
 

Physiotherapists are experts in Musculoskeletal conditions. They can:

• assess your problem,
• diagnose the issue
• decide with you about a suitable management plan to help return to things that are important to you.

What do I need to know?

Many musculoskeletal (MSK) conditions do not need treatment and can improve with what is called ‘self-management’ which describes the things that you can do to help yourself. This approach will be discussed with you in your appointment if appropriate and the Physiotherapist can advise you on this.

What happens next?

To book an appointment with a Physiotherapist in your GP surgery for an assessment, ring your surgery and ask for an appointment with the Physiotherapist